Client Service Philosophy

My client service philosophy can be summed up by three words: education, commitment, and satisfaction.

One of my priorities is to always keep my clients well-informed. Clients equipped with the right information ultimately know what is best for themselves. To this end, I am able to assist them by going over the  comparable properties, the adjustments necessitated by the upgrades and the listing process so they completely understand what they will be signing. To further illustrate potential outcomes, I use real-life examples whenever possible.

Once potential buyers and their agents call to look at homes, I make all the arrangements, follow-up after the showing to solicit offers, and then provide my observations on all of the positive and negative aspects of the particular buyers so you can make more solid judgments on which offer you want to accept.

When we are at the offers and counteroffers stage, you will discover the value of my experience. Instead of focusing solely on the offered price, we will consider all other factors whether intrinsic to the home or relating to the local housing market, or involving a combination of both. Even as we proceed with negotiations, I make it a point to have an in-depth discussion of all of the terms and conditions, so you feel comfortable and have full knowledge of what is being conceded in order to achieve terms more important to you.

Effective communication is the key to success

I strongly believe that excellent service comes from great communication – when my clients know exactly what they can expect from my services, they also gain a better understanding of what they can do on their end to bring about a successful conclusion.

Effective communication does not only involve the ability to convey information, but the ability to successfully receive and process it as well. I take pride in my unparalleled listening skills – I ask the right questions and take the time to fully internalize your goals, so I can effectively guide you in the right direction as you sell your home.

I also recognize the importance of a client’s role in communication – in real estate, a client is a valuable piece of the puzzle as they can provide essential information that can ultimately pave the path towards their success. By asking clients key questions, I bring to light aspects you may have overlooked, which not only gives both of us a better understanding of your goals.

As a professional broker, I also acknowledge that effective communication should not only exist between us, but should extend to other parties involved as well. Maintaining open lines of communication to everyone involved in a real estate transaction benefits all parties, making the entire process smoother, faster, and more stress-free for everyone.

Passion for what I do

In addition to having the skills needed to provide stellar service, I also have a tremendous passion for what I do. As a real estate professional, I consider this the driving force behind my success for myself and for my clients.

My passion is what allows me to put your interests above mine, seek out better solutions in solving potential problems, and effectively assist all of my clients through each step of the home selling process.